Analisis Perbandingan User Interface (UI) pada Aplikasi Traveloka dan Tiket.com berdasarkan Prinsip Gestalt
DOI:
https://doi.org/10.33153/citrawira.v6i2.6108Keywords:
user interface, online travel agency, prinsip gestalt, traveloka, tiket.comAbstract
Pengembangan desain UI pada aplikasi online travel agency perlu memperhatikan prinsip visual. Penelitian ini bertujuan untuk menganalisis perbandingan penerapan tujuh prinsip Gestalt pada UI aplikasi Traveloka dan Tiket.com. Metodologi yang digunakan melibatkan data kualitatif deskriptif dan data kuantitatif yang dianalisis menggunakan uji statistik Mann-Whitney U. Prinsip yang dikaji meliputi Proximity, Similarity, Focal Point, Closure, Continuity, Figure-Ground, dan Common Region. Hasil pengujian menunjukkan bahwa tidak terdapat perbedaan signifikan antara kedua aplikasi, dengan nilai signifikansi pada seluruh prinsip berada di atas 0,05. Temuan ini mengindikasikan bahwa meskipun terdapat variasi minor dalam konsistensi visual seperti warna dan tata letak, Traveloka dan Tiket.com memiliki tingkat efektivitas yang seimbang dalam menerapkan prinsip desain. Kedua aplikasi terbukti berhasil menciptakan hierarki visual yang jelas dan navigasi yang intuitif untuk memfasilitasi pengalaman pengguna yang efisien
Downloads
References
Arifin, J., Fasha, E. M., & Ayu, M. A. (2021). User Interface Design Patterns for Marketplace Mobile Application in Indonesia Based on User Behavior. 2021 IEEE 7th International Conference on Computing, Engineering and Design (ICCED), 1–6. https://doi.org/10.1109/ICCED53389.2021.9664843
Erlina, S. F. (2023). Nilai Online Booking Pariwisata Tumbuh, Traveloka dan Tiket.com Punya Pangsa Pasar Terbesar. https://databoks.katadata.co.id/datapublish/2023/04/20/nilai-online-booking-pariwisata-tumbuh-traveloka-dan-tiketcom-punya-pangsa-pasar-terbesar#:~:text=Pada 2017 nilai,OTA lainnya 28%25
Fachri Munandar, & Harry Budi Santoso. (2025). User Interface Improvement by Evaluating Usability and User Experience: Case Study of Indonesia’s Government Financial Management Information System. The Indonesian Journal of Computer Science, 14(1). https://doi.org/10.33022/ijcs.v14i1.4630
Johnson, J. (2021). Designing with the Mind in Mind (3rd Editio). Elsevier. https://doi.org/10.1016/C2018-0-02561-X
Kristiana Dewi, A. K. (2021). Pembentukan Persuasif Dalam Struktur Naratif Pada Iklan Gopay Indonesia Versi Bumbu Rahasia Dari Bu Sisca Yang Bikin #Lebihenak. CITRAWIRA : Journal of Advertising and Visual Communication, 2(2), 159–186. https://doi.org/10.33153/citrawira.v2i2.4015
Li, W., Zhou, Y., Luo, S., & Dong, Y. (2022). Design Factors to Improve the Consistency and Sustainable User Experience of Responsive Interface Design. Sustainability, 14(15), 9131. https://doi.org/10.3390/su14159131
Liang, Y. (2018). Application of Gestalt psychology in product human-machine Interface design. IOP Conference Series: Materials Science and Engineering, 392, 062054. https://doi.org/10.1088/1757-899X/392/6/062054
Ma, C., Wang, H., Wu, J., & Xue, C. (2024). Applying gestalt similarity to improve visual perception of interface color quantity: An EEG study. International Journal of Industrial Ergonomics, 100, 103521. https://doi.org/10.1016/j.ergon.2023.103521
Murfianti, F. (2020). HAK CIPTA DAN KARYA SENI DI ERA DIGITAL. Acintya Jurnal Penelitian Seni Budaya, 12(1), 44–58. https://doi.org/10.33153/acy.v12i1.3147
Muslihah, I., Laksani, H., Bagaskara, D., Rupa, S., & Desain, D. (2025). Design and implementation of a web-based thesis guidance system using the waterfall method. Journal of Soft Computing Exploration, 6(2), 62–70. https://doi.org/10.52465/JOSCEX.V6I2.513
Nilsson, E. G. (2009). Design patterns for user interface for mobile applications. Advances in Engineering Software, 40(12), 1318–1328. https://doi.org/10.1016/j.advengsoft.2009.01.017
Ripalda, D., Guevara, C., & Garrido, A. (2020). Framework Based on Gestalt Principles to Design Mobile Interfaces for a Better User Experience (hlm. 158–165). https://doi.org/10.1007/978-3-030-51828-8_21
Sabukunze, I. D., & Arakaza, A. (2021). User Experience Analysis on Mobile Application Design Using User Experience Questionnaire. Indonesian Journal of Information Systems, 15–26. https://doi.org/10.24002/ijis.v4i1.4646
Seifi, A., & Moshayeri, A. (2024). The Influence of Color Schemes and Aesthetics on User Satisfaction in Web Design: An Empirical Study. International Journal of Advanced Human Computer Interaction, 2(2).
Tymoshchuk, O., Oliveira, E., Branco, A., Carvalho, D., Antunes, M. J., Pedro, L., Almeida, A. M., & Ramos, F. (2021). Accessibility and microcopy remote testing of mobile applications: : The case of the CeNTER platform. 2021 16th Iberian Conference on Information Systems and Technologies (CISTI), 1–6. https://doi.org/10.23919/CISTI52073.2021.9476413
Wiyaringtyas, A. R., & Damajanti, I. (2022). Kajian Visual Graphic User Interface (Gui) Pada Aplikasi Konseling Online Riliv Dan Bicarakan.Id. Jurnal Nawala Visual, 4(2), 113–122. https://doi.org/10.35886/nawalavisual.v4i2.437
Yalcinkaya, M., & Singh, V. (2019). Exploring the use of Gestalt’s principles in improving the visualization, user experience and comprehension of COBie data extension. Engineering, Construction and Architectural Management, 26(6), 1024–1046. https://doi.org/10.1108/ECAM-10-2017-0226
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Mohamad Zhofran Ardyan, Isnawati Muslihah, Anung Rachman

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with CITRAWIRA : Journal of Advertising and Visual Communication agree to the following terms:
- Authors retain copyright and grant the journal the right of first publication with the work simultaneously licensed under a Creative Commons Attribution License (CC BY-SA 4.0) that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.